Riding the wave with Managed Document Review

MDRThe tremendous growth of specialist services from India is the most happening development in the field of legal services. This is referred as “Legal Process Outsourcing” (LPO) from onshore units to offshore centers such as India.

Today, LPO is one of the fastest growing sub-sectors in the Knowledge Process Outsourcing (KPO) domain. A plethora of services such as Contract Review, Due Diligence, Document Review etc. are provided by the legal offshore service providers, out of which Document Review is the most crucial part.

As highlighted previously in the post Future of eDiscovery in India, eDiscovery is the pre-trial stage in a lawsuit by which each party can request documents and other evidence from opposite parties. Document review is often the most crucial stage of the eDiscovery process. The legal team may conduct a first pass review in order to analyze documents for relevance and code or mark them for relevant subject matter. Review is carried out through attorneys and paralegals to determine what documents must be produced to opposing counsel by protecting the concept of privilege (for example, attorney and client conversation documents).

After the Information Technology (IT) Act of 2000 amended India’s rules of evidence, large-scale document productions now occur in India too. The IT Act 2000 provides ways to deal with cybercrime and other litigations by defining and broadening the scope of electronic data and the requirements for producing digital material as evidence in the court of law.

In Indian context, this is especially crucial in,

This may also include external investigations involving,

For the production of digital evidence in a court of law, the Electronic Discovery Reference Model (EDRM) provides a standardized process. In the entire cycle of EDRM, document review is the most time consuming part which requires lot of human resources, covering almost 70% of the entire cycle. Therefore, onshore units are opting for offshore models which prove to be more efficient and give fruitful results with very minimal risk to the onshore units. The growth in offshoring of legal services to India is also due to the availability of talent at low costs as compared to the onshore rates. In addition, onshore units can facilitate their senior counsels on the major work to defend the case.

One of the effective channels of increasing convenience to customers, in any business scenario, has been to offer ‘One-Stop-Shops’ where customers can have multiple needs met in one location. This applies even in document review and here enters the concept of Managed Document Review (MDR).

MDR improvises and brings all the aspects of document review under one roof and thereby saves the client the effort of coordinating with multiple vendors for individual solution components. Under this, the document review mechanism is carefully structured completing entire cycle of EDRM efficiently and in a defensible manner. Otherwise, there is a high chance of the courts not accepting the entire procedure if anything goes wrong with the production.

The approach of the MDR team along with other teams provides superior review and defensible management services at cost-friendly rates. This is achieved by decreasing the review population or reviewing them in the most efficient manner without consuming much time, thus providing a short turnaround time to companies, law firms, legal research firms across the world.

In global projects involving large sets of documents to be reviewed from multiple locations around the world, a globally managed document review solution ensures effective and consistent results along with stringent controls with both review quality as well as data confidentiality.

Such an approach, riding the wave of MDR, would help them navigate the all-important stage of document review with a feeling of unparalleled relief.


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